Case Studies

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Remote Managed Servers and Workstation Maintenance

A non-profit religious organization based out of LA is a satellite location of an international firm. They have 5 regional sites throughout California. Each site had their own financial books, their own way of keeping employee time, a complete separate payroll company, and their own medical record filing system. While working with Executive leadership, NCS successfully assisted in consolidating all necessary business processes – payroll, financial bookkeeping, time keeping and tracking, and medical record database access into one cohesive and unified Remote Desktop Server in our Office in the Sky cloud. Now, each Executive Director and their Admin Assistants log into the same system and enter data into the same databases – to help reduce inefficiencies throughout their business process systems. And they can sleep at night knowing that their important data is secure, with redundancy and backups daily in a secure LA datacenter.

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Real Business Solutions

A CPA firm in Ontario had two large shipping containers full of banker boxes of financial data that they intended to scan in and keep on a fileserver and their ProSystems database for the sake of following best practices in the industry of becoming a “paperless office”. Each employee were given ScanSnap scanners, and Adobe Acrobat software and were trained on how to scan away those paper documents. We were able to successfully create over 1.2 million PDF files, all OCR scanned and searchable into ProSystem Engagement binders for each entity. Oh, and we got rid of the expensive cost of holding paper documents in 2 shipping containers.

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Virus and Spyware Removal

A school lab in San Diego was constantly plagued with virus and malware issues. We set up a central server that hosts images of fresh OS installs. Each time the computer is rebooted, the image is loaded straight from the server and onto the computers. So if a virus is wreaking havoc, no problem – just reboot the computer.

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Cloud Hosting

A psychology firm in Encino was utilizing a small business server in one of their office locations and then using a VPN to link up their second office in West LA. This worked for a while, but rapid growth of staff, and constant issues with DSL connections slowing/dropping due to the demands of VPN forced us to rethink our strategies. We came up with our Office in the Sky service where each client’s users can log on to a secure server from any device, anywhere. All of their documents, spreadsheets, and even QuickBooks financial software is easily accessible. The Office in the Sky server is hosted in a real datacenter, behind real enterprise-grade systems to maximize availability, redundancy, and security.