How we’re different

Grade Your IT Consultant!

Does Your IT Consultant provide…

  • Respond to support issues in 30 minutes or less?
  • INSTANT remote support?
  • Remotely monitor your network around-the-clock, applying critical security patches, updating your virus definitions, and performing preventive maintenance?
  • Provide professional web hosting, email, and cloud services?
  • Insist on implementing the latest offsite, onsite, and other advanced backup techniques, such as backup/restore tests to protect your most important information?
  • Written & detailed network documentation about your entire network — or do they exclusively hold the keys to your kingdom?
  • Iron-clad service guarantees on their work, no less than 30 days?
  • Frequent updates, status reports, and follow-up emails/calls on all active IT projects?
  • Explain what they are doing and answer your questions in terms that you can understand (not geek-speak)?
  • Flat-rate or fixed-fee projects quotes? Or discounts and other incentives to show their appreciation for your continued business?