Backup and Disaster Recovery That Gets You Running Again in Hours, Not Days

When Production Stops, the Clock Starts

A ransomware attack encrypts your ERP at 2 AM. A server motherboard fails during peak production. A power surge takes out your primary domain controller. In each scenario, the question is the same: how fast can you get back to work?

For manufacturers and operational businesses, downtime is not an inconvenience. It is a direct hit to revenue. Production lines stall. Shipments miss deadlines. Customer orders sit in limbo. Estimates vary by operation, but unplanned downtime routinely costs manufacturers thousands of dollars per hour, and the damage compounds the longer systems remain offline.

Most companies have some form of backup. Far fewer have a tested plan for recovery. A backup that takes three days to restore is not a backup strategy. It is a gamble that you can survive three days without your critical systems.

Neuron builds backup and disaster recovery programs for manufacturers and operational industries nationwide. We do not just protect your data. We build the recovery capability that gets your operation running again in hours, with defined targets, tested procedures, and the infrastructure to deliver on both.

Business Continuity Planning

Recovery starts with a plan, not a panic. Business continuity planning maps out exactly what happens when something goes wrong, who does what, in what order, and how fast each system needs to be restored.

Recovery Time and Recovery Point Objectives

Every system in your environment has a different tolerance for downtime and data loss. Your ERP may need to be back online within two hours with no more than fifteen minutes of lost data. Your file server might tolerate a four-hour recovery window. Your development environment might survive a full day offline.

We work with your leadership team to define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for every critical system. These targets drive every decision in your backup and disaster recovery architecture, from replication frequency to infrastructure investment to staffing plans.

Documented Runbooks

When a disaster strikes, your team should not be guessing. We create detailed recovery runbooks that document every step of the restoration process for each critical system. Runbooks include system dependencies, recovery sequences, credential access procedures, vendor contact information, and communication templates for employees, customers, and partners.

These runbooks are stored securely offsite and reviewed quarterly. When our engineers or your internal team need to execute a recovery, the playbook is ready.

Regular Testing

A plan that has never been tested is a plan that does not work. We conduct quarterly recovery drills that simulate real failure scenarios, restoring systems from backup, failing over to disaster recovery infrastructure, and measuring actual recovery times against your defined objectives. Every test produces a report with pass/fail results and improvement recommendations.

Cloud Backup

Backup is the foundation, but not all backup is created equal. A local backup sitting on the same network as your production servers is vulnerable to the same threats: ransomware, hardware failure, fire, flood, and theft. Effective backup means getting copies of your data offsite, encrypted, and beyond the reach of any single point of failure.

Automated, Encrypted, Offsite

We deploy automated backup systems that protect your servers, workstations, databases, Microsoft 365 data, and cloud infrastructure. Backups run on defined schedules aligned with your RPO targets. All data is encrypted in transit and at rest using AES-256 encryption.

Backup copies are replicated to geographically distant cloud storage, providing protection against regional disasters. Our backup architecture follows the 3-2-1 rule: three copies of your data, on two different media types, with one copy offsite.

Immutable Backups

Ransomware operators have evolved. Modern ransomware specifically targets backup systems, encrypting or deleting backup files before launching the main attack. If your backups live on the same network with standard file permissions, ransomware can destroy them.

Our backup architecture includes immutable storage. Once a backup is written, it cannot be modified, encrypted, or deleted for a defined retention period, even by an administrator with full access. This means that no matter how deeply an attacker compromises your network, your recovery data remains intact and available.

Backup Monitoring and Verification

A backup job that fails silently is worse than no backup at all because it creates a false sense of security. Our managed IT support team monitors every backup job around the clock. Failed or incomplete backups trigger immediate alerts and remediation. We verify backup integrity regularly through automated integrity checks and periodic test restores.

Disaster Recovery

Backup gets your data back. Disaster recovery gets your entire operation back. There is a critical difference between having a copy of your files and being able to restore a fully functioning production environment with running applications, network configurations, and user access.

Full System Recovery

We design disaster recovery architectures that replicate your complete production environment, not just files and folders, but entire server images, application configurations, database states, and network settings. When recovery is triggered, we restore fully functional systems, not raw data that requires hours of manual rebuilding.

Recovery procedures are documented, assigned, and rehearsed. Every critical system has a defined owner, a recovery sequence, and a verification checklist.

Cloud-Based Disaster Recovery

For manufacturers who need the tightest recovery times, we deploy cloud-based disaster recovery infrastructure. Your critical servers are continuously replicated to geographically distant cloud data centers. In a disaster scenario, we fail over to cloud-hosted replicas, restoring access to your ERP, email, file systems, and business applications while your primary site is recovered.

Cloud-based DR eliminates the need for a secondary physical site and the associated capital expense. You pay for standby capacity that scales to your requirements, and you gain geographic redundancy that protects against regional events including natural disasters, severe weather, and widespread power outages.

Quarterly Restore Testing

We do not wait for a disaster to find out whether your recovery works. Every quarter, we perform full restore tests on critical systems, measuring actual recovery times and validating data integrity. If a test reveals a gap, whether a configuration drift, a new application not covered by the backup scope, or a recovery time that exceeds your RTO, we fix it before it matters.

Testing results are documented and reviewed with your team during quarterly business reviews, giving you confidence that your recovery capability is real.

Ransomware Recovery

Ransomware is the most common disaster scenario for manufacturers today. When an attack hits, the response requires more than restoring from backup. It demands a structured process that isolates the threat, verifies the integrity of recovery data, restores operations, and hardens the environment against repeat attacks.

Isolation and Containment

The first priority in a ransomware event is stopping the spread. Our incident response procedures immediately isolate affected systems from the network, preventing lateral movement to additional servers, workstations, and backup infrastructure. Our cybersecurity team and SOC analysts work to identify the attack vector and scope of compromise.

Clean Restore

Once containment is confirmed, we begin restoring from verified clean backups. Immutable backup copies provide assurance that recovery data has not been tampered with. We restore systems in priority order based on your business continuity plan, bringing production-critical systems online first.

Every restored system is scanned and validated before reconnecting to the production network. We do not rush reconnection at the expense of reinfection.

Forensics and Root Cause Analysis

After recovery, we conduct a thorough investigation to determine how the attacker gained access, what systems were affected, and whether any data was exfiltrated. This analysis informs the hardening measures that follow and satisfies notification requirements for regulated manufacturers.

Post-Incident Hardening

Recovery is not the end. We use findings from the forensic analysis to close the vulnerabilities that allowed the attack. This may include patching exploited systems, tightening access controls, adding network segmentation, deploying additional monitoring, or revising security policies. The goal is to emerge from the incident with a stronger security posture than before.

Why Manufacturers Need More Than Backup

Generic backup services designed for office environments do not account for the realities of manufacturing and operational businesses. Your environment is different, and your recovery strategy needs to reflect that.

Production Environments

Manufacturing systems are interconnected. Your ERP talks to your MES. Your MES talks to your PLCs. Your barcode scanners feed your inventory system. Restoring one system in isolation does not restore production. Recovery planning must account for system dependencies, startup sequences, and the integration points that keep your production line moving.

ERP Data Integrity

Your ERP is the nerve center of your operation. Orders, inventory, production schedules, shipping, and financials all flow through it. Losing ERP data or restoring an inconsistent state can create cascading problems that take weeks to untangle. Our backup and recovery architecture treats ERP systems with the highest priority, the tightest RPO, and the most rigorous testing.

Compliance Requirements

Manufacturers in aerospace and defense face regulatory requirements around data protection and business continuity. CMMC, NIST 800-171, and ITAR all include controls related to backup, recovery, and incident response. Our disaster recovery programs are designed to satisfy these requirements and provide the documentation auditors expect.

Operational Industries Beyond Manufacturing

The same principles apply to HVAC companies, plumbing contractors, electrical contractors, and construction companies. Dispatch systems, customer databases, job records, and fleet management platforms are just as critical to daily operations. Downtime for a field service business means trucks sitting idle and customers waiting. We build recovery programs for HVAC, plumbing, electrical, and construction companies with the same rigor we bring to the factory floor.

Assess Your Recovery Readiness

Do you know your actual recovery time if your primary server failed right now? If the answer is not a confident number backed by a recent test, your backup strategy has a gap.

Neuron has protected manufacturers and operational businesses nationwide since 2001. Our flat-rate managed services include proactive backup monitoring, quarterly restore testing, and the disaster recovery infrastructure that turns a crisis into a controlled recovery.