Flat Rate Managed IT Services vs Reactive Break/Fix: One Costs Less & Reduces Risk!

What would happen if you never changed the oil in your car? You’d get hit with an expensive repair that could’ve been avoided with a little regular maintenance at a fraction of the cost.

While most of us wouldn’t dream of risking our automobile that way, many business owners, end up in the same predicament when it comes to their technology.

It may seem like you’re saving money by just leaving your IT on autopilot and only getting something fixed when it breaks. However, it’s actually costing you more in the long run than covering your technology assets with a flat rate, all-inclusive Managed Services Plan.

When everything is running smoothly, it’s easy to put off that maintenance and monitoring plan that you know you should have, but then something goes wrong, and you end up with an expensive repair bill and unexpected downtime that puts you behind.

At Neuron Computers, we’re all about making our clients’ lives easier by ensuring their IT is fully managed and working at peak efficiency to support their business objectives. Business owners enjoy our easy-to-budget flat rate plans and the knowledge that they never have to worry about tech problems again.

What are the advantages of PROactive instead of REactive IT support? If you’re still on the fence about flat rate Managed IT Services vs a Break/Fix approach, read on for some clarity about the differences and what they mean for your bottom line.

Break/Fix or Managed IT Plan?

Break/Fix services are reactive in nature. When an IT problem comes up, that’s when a company calls to get it fixed.

A Managed IT Services Plan is proactive in nature. All IT is managed, maintained, and monitored to help prevent outages and breakdowns before they happen.

What are the key differences between these two IT approaches and how do they impact your business? Here are some of main factors that separate a Managed IT Plan from Break/Fix services.

Overall IT Costs

Break/Fix: Costs for emergency repairs are high, especially when a system goes down in the middle of a work day. You’re not only paying for the repair itself, any emergency response fees will be added on top of that to get your office back up as fast as possible.

Managed IT Plan: Costs are much lower in comparison because you’re paying one flat monthly rate that covers all your IT management. If any hardware needs replacing, you’ll know well ahead of time. There is no exorbitant fee for emergency repairs, because your technology is being maintained proactively.

Downtime Costs

Break/Fix: Even more costly than the emergency repairs are the costs associated with downtime that can come out of nowhere. A break/fix way of doing things leaves you exposed and can cause your office to come to a standstill at any time with no warning.

98% of organizations state that an hour of downtime costs them more than $100,000.

Managed IT Plan: Downtime is significantly minimized if not eliminated all together since your Managed Service Provider (MSP) is keeping a watchful eye on all your technology and monitoring it for any signs of trouble, so they know well before something can cause an outage.

Ongoing Technology Support

Break/Fix: If you’re only calling an IT service provider when something goes wrong, that means you’re not forming a relationship that can help them understand your business and make technology suggestions that will help you.

Managed IT Plan: When you work with Neuron Computers as your MSP, we’re like an extended virtual IT division of your company. We not only keep your systems running smoothly, we’ll give you helpful suggestions and guidance for lowering costs and improving efficiency with technology.

Data & Network Security

Break/Fix: With no managed plan in place, you could be missing vital security patches and updates, leaving your network exposed and at risk of a data breach. Data security is vital for business health. A full 60% of small businesses close their doors within six months of a data breach.

Managed IT Plan: You never have to worry about your cybersecurity or being out of compliance with data privacy regulations when you use a Managed IT Services Plan. All security patches and updates are handled automatically, and your network is continually monitored for threats.

Freedom to Run Your Business

Break/Fix: If you and your employees are having to put out technology fires or get hung up on an application, that’s time away from running and growing your business. Not having a MSP partner may be costing you big time in productivity losses.

Managed IT Plan: Neuron Computers not only offers all-inclusive Managed IT Plans, we also offer a 24/7/365 Help Desk. So, you never have to worry about a technology issue again and no matter what time of day or night it is, we’ve got your back! You and your team get to focus on your business without any IT distractions.

Get Your Affordable Flat Rate Managed IT Services Plan Today

Save money and reduce risk with a flat rate, all-inclusive Managed IT Services Plan. Contact our helpful techs to find out just how affordable our plans are and how great it feels to have all of your technology handled and running smoothly.

Call 909.418.1410 or reach out online to sign up today.