Consolidation, Protection, and Easy Remote Access of Business Processes for a California Multi-Site NPO
A non-profit retirement home organization that has several California locations as part of an international organization had each site doing their own things with finances, payroll, bookkeeping, and even managing their own technology with their own “I.T. guys”. Everything they were doing was fragmented and separate from each other.
Not only did each site have their own financial books, they also had their own way of keeping employee time, a separate payroll company, and their own medical record filing system.
While working with Executive leadership, Kevin and his team at Neuron successfully assisted in consolidating all necessary business processes – payroll, financial bookkeeping, time keeping and tracking, and medical record database access into one cohesive and unified Remote Desktop Server in our Office in the Sky cloud. Now, each Executive Director and their Admin Assistants log into the same system and enter data into the same databases – to help reduce inefficiencies throughout their business processes.
Moreover, Neuron has consolidated all tech support needs, web hosting, Office 365 for email, collaboration, and rebuilt each sites’ networks to be Perfect Networks with our Recommended Technology Platform.
And they can sleep at night knowing that their important data is secure, with redundancy and backups daily in a secure datacenter.
Going Paperless, making it all Searchable, And Killing the Shipping Container Storage Fees
A mid-size CPA firm in Ontario had two large shipping containers full of banker boxes of financial data that was cumbersome to sift through to find information and old tax records needed for tax planning, legal hold/discovery, and other business needs.
We helped to train a hired team of full-time scanners that got to work scanning in millions of papers in order to produce 1.2 million PDFs. Furthermore, we enabled OCR technology to automatically and instantly convert each PDF into searchable documents. After this big initial push was done, each employee were given ScanSnap scanners, Adobe Acrobat software and were trained on how to scan away those paper documents. We were able to eliminate the expensive cost of holding paper documents in two shipping containers.
A School of Constant Virus and Malware Issues
An elementary school computer lab in San Diego was constantly plagued with virus and malware issues. Kids will be kids, right? We set up a central server that hosts images of fresh OS installs. Each time any of the 50 computers are rebooted, the image is loaded straight from the server and onto the computers. So, if a virus is wreaking havoc, no problem – just reboot the computer.
Of course, we also locked it down with our security policies, web filtering, anti-virus, and proactively and fully manage all the computers in the school lab to ensure the children are safe from the nasties of the Internet.
Moving to the Cloud
A psychology firm in Encino was utilizing a small business server in one of their office locations and then using a VPN to link up their second office in West LA. This worked for a while, but rapid growth of staff, the opening of a third office, and constant issues with Internet connections slowing or flat out dropping due to the demands of VPN forced us to rethink our strategies.
We came up with our Office in the Sky service where each client’s users can log on to a secure server from any device, anywhere. All their documents, spreadsheets, and even QuickBooks financial software is easily accessible from any Internet connected device from anywhere. The Office in the Sky server is hosted in a real datacenter, behind real enterprise-grade systems to maximize availability, redundancy, and security.
The business owner sleeps soundly at night without worry about data loss, security compromises, or an on-prem server being stolen out of his office closet.
Modernizing IT Support
An aerospace components & materials manufacturer were managing their IT in-house. They were using outdated technology for everything, including servers that were more than 10 years old, no backups to speak of, and a mix of software versions on all of their computers. They were truly one hardware failure or security disaster away from losing everything!
The business partners are very tech-savvy and have a deep understanding of technology. As a side effect of being in the trenches with their own business processes, their IT fell by the wayside. They knew something needed to be done. They needed to continue to focus on their business, so outsourcing their IT to Neuron Computers for a very affordable flat-rate monthly All-Inclusive plan just made the most business sense.
Over a period of about six weeks, we successfully migrated their aging servers to new hardware utilizing VMware virtualization technology, setup backup and recovery policies, migrated their email to Office 365 and upgraded all computers to have the same cutting edge latest software they need to run their business more efficiently.
Now, key staff can truly focus on their core business operations, focus on scaling their business, and have full peace of mind that their IT is scalable, reliable, and just completely taken care of.
Redundancy & Reliability to the Max
A long-term Office in the Sky client of ours were suffering outages in large part due to Microsoft Updates in our own private cloud infrastructure. So, we built even more reliability and redundancy into our Sky service.
We now operate multiple Remote Desktop session hosts, utilizing Universal Profile Disks, across multiple physical hosts.
Despite the fact that we push back Microsoft Updates for up to 90 days to clear them for bug checks, they continue to disrupt even the most enterprise-class cloud services. Software will always have bugs, so we do everything we can in the backend to protect businesses from downtime and will always move mountains to achieve the coveted four nines of uptime (99.99%) across all of our cloud services.