Privacy Policy

Effective Date: March 31, 2026

Neuron Computer Services, LLC ("Neuron," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neuroncomputers.com ("Website") or engage with our services.

Scope: This Privacy Policy applies to information collected through the Website and direct communications with Neuron (e.g., contact forms, email, phone). When Neuron processes data on behalf of a client as a managed IT service provider, the client's own privacy policy governs that data. Neuron's obligations as a data processor are described in the Terms and Conditions (Part V — Data-Handling Commitments).

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

Fill out a contact form on our website
Request a consultation or IT assessment
Subscribe to our newsletter
Communicate with us by phone, email, or other channels
Enter into a service agreement with us

This information may include your name, email address, phone number, company name, job title, and any details you include in your message or inquiry.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

Device information: Browser type, operating system, device type, and screen resolution
Usage data: Pages viewed, time spent on pages, links clicked, and referring website
Network information: IP address and approximate geographic location
Cookies and similar technologies: We use cookies and similar tracking technologies to improve your experience on our website. See the Cookies section below for details.

Information From Third Parties

We may receive information about you from third-party sources, such as business directories, referral partners, or marketing platforms. This information is used solely to improve our ability to serve you and communicate relevant information about our services.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to inquiries: To respond to your contact form submissions, consultation requests, and other communications
Providing services: To deliver the IT services you have engaged us to perform under a service agreement
Improving our website: To analyze website usage patterns and improve the content, functionality, and user experience of our website
Marketing communications: To send you information about our services, industry insights, and company updates that may be relevant to your business. You may opt out of marketing communications at any time.
Legal compliance: To comply with applicable laws, regulations, and legal processes

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service providers: We share information with third-party vendors who assist us in operating our website, conducting business, or serving you, provided they agree to keep your information confidential.
Legal requirements: We may disclose information if required by law, subpoena, court order, or other legal process.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Protection of rights: We may disclose information to protect the rights, property, or safety of Neuron, our clients, or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

Essential cookies: Required for the website to function properly, such as session management and security features.
Analytics cookies: We use Google Analytics to understand how visitors interact with our website, helping us improve content and functionality. Google Analytics collects information such as pages visited, time on site, and referring URLs. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Marketing cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

Do Not Track Signals

Our website does not currently respond to "Do Not Track" (DNT) browser signals. There is no uniform standard for how websites should respond to DNT signals, and we do not alter our data collection practices based on DNT settings. You may still opt out of analytics and marketing cookies through your browser settings or the opt-out tools described above.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

As an IT services company, we take data security seriously and apply the same rigor to protecting your information as we do to protecting our clients' technology environments.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions and inquiry records are retained for up to three years unless you request deletion sooner.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-out: Unsubscribe from marketing communications at any time using the link provided in each email or by contacting us directly

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (Cal. Civ. Code §1798.100 et seq., as amended by the California Privacy Rights Act), including the right to know what personal information we collect, the right to request deletion, the right to request correction, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any of these rights, please contact us. We will verify your identity before processing your request and respond within 45 days as required by law.

Colorado Privacy Rights

If you are a Colorado resident, the Colorado Privacy Act (C.R.S. §6-1-1301 et seq.) grants you the right to access, correct, delete, and obtain a portable copy of your personal data, as well as the right to opt out of targeted advertising, the sale of personal data, and profiling.

Connecticut Privacy Rights

If you are a Connecticut resident, Connecticut's Data Privacy Act (Public Act No. 22-15) provides you with rights to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising, the sale of personal data, and profiling.

Virginia Privacy Rights

If you are a Virginia resident, the Virginia Consumer Data Protection Act (Va. Code §59.1-575 et seq.) provides you with rights to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of targeted advertising, the sale of personal data, and profiling.

New York Residents

If you are a New York resident, Neuron maintains the data security protections required by the New York SHIELD Act (N.Y. Gen. Bus. Law §899-aa), including administrative, technical, and physical safeguards appropriate to the nature and volume of personal information we hold.

To exercise any state privacy right listed above, please contact us.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Neuron Computer Services, LLC 453 S Spring St, Ste 400, PMB 437 Los Angeles, CA 90013

Phone: (909) 418-1410 Email: info@neuroncomputers.com

You may also reach us through our contact page.